
MHFA training: Mental Health First Aid benefits
Mental health is just as important as physical health, yet it is often neglected in workplace conversations. With the rise of the recognition of mental health issues globally, employers have a responsibility to provide support and care for their staff. One effective solution is Mental Health First Aid (MHFA) training. This initiative equips employees with the skills to recognise signs of mental health problems in the workplace, offering first-response assistance much like traditional physical first aid.
In this blog, we’ll discuss what Mental Health First Aid entails, the benefits of certification, and why it is becoming increasingly essential in the modern workplace.
Understanding Mental Health First Aid
Mental Health First Aid (MHFA) is an internationally recognised programme that trains individuals to spot early signs of mental health issues, provide initial support, and direct those in need towards professional help. MHFA training does not aim to create mental health professionals, but rather to build a safety net of informed individuals who can respond effectively in mental health crises.
What does MHFA training involve?
Identifying mental health issues
Participants in MHFA courses are trained to recognise the early signs of mental health issues such as depression, anxiety, and stress, as well as more severe conditions like psychosis or schizophrenia. The ability to identify these issues early can prevent escalation and ensure that employees receive timely support.
Supporting those in crisis
MHFA training equips participants with the skills to offer immediate assistance to individuals in crisis. This may involve calmly de-escalating a situation, providing emotional support, or guiding the individual toward appropriate professional resources. Just like physical first aid, Mental Health First Aiders act as first responders.
Promoting a safe and open culture
MHFA training encourages conversations about mental health and fosters a workplace culture where employees feel safe to speak about their challenges. In environments where mental health is openly discussed, stigma is reduced, and employees feel more comfortable seeking help when needed.

The benefits of certifying in Mental Health First Aid
Early intervention and prevention
The earlier mental health issues are addressed, the better the outcomes for the individual and the business. Mental Health First Aiders can help colleagues spot signs of emotional distress before they worsen, enabling early intervention and potentially preventing long-term absences or crises.
For example, an employee who feels overwhelmed by anxiety may benefit from early support, allowing them to avoid burnout. Mental Health First Aiders can guide them toward resources like counselling or time off to recover.
Increased productivity
Untreated mental health issues can negatively impact employee productivity. Whether it’s presenteeism (coming to work despite being unwell) or absenteeism, employees struggling with mental health are less likely to perform at their best. By having Mental Health First Aiders on hand, employers can address these issues early, helping employees recover more quickly and return to work at full capacity.
Reduced absenteeism and staff turnover
Work-related stress, anxiety, and depression are some of the leading causes of workplace absenteeism in the UK. When mental health is ignored, it can lead to prolonged absences and even staff turnover. MHFA training reduces absenteeism by offering immediate support and access to professional help, reducing the likelihood of long-term sick leave or employees leaving their roles.
A stronger, more supportive workplace culture
Organisations that prioritise mental health through programmes like MHFA foster a culture of care, respect, and trust. Employees are more likely to stay with employers who show a genuine interest in their wellbeing. Moreover, having Mental Health First Aiders sends a powerful message to employees that their mental health matters.
Improved employee wellbeing
MHFA training provides a framework for helping employees maintain positive mental health. First Aiders are equipped with resources to offer peer support and encourage healthier workplace habits. Whether it’s recommending stress management techniques, exercise, or better work-life balance, certified staff can help their colleagues thrive.

Why Mental Health First Aid is critical in today’s workplace
The prevalence of mental health issues
Mental health problems are increasingly common. According to a report by the Mental Health Foundation, 1 in 6 people in the UK will experience a mental health issue in any given week. The rise of remote working and the COVID-19 pandemic has exacerbated many of these challenges, making it more difficult for employers to spot the signs of distress in their staff.
MHFA training bridges this gap by ensuring there are knowledgeable individuals within the workforce who are trained to identify mental health issues in person or remotely.
Legal and ethical obligations
Employers have a legal obligation to ensure the health, safety, and welfare of their employees, which includes mental health. The Health and Safety Executive (HSE) recommends that employers consider the risks of mental ill-health as part of their workplace risk assessments. Implementing Mental Health First Aid is a proactive step towards fulfilling these obligations, helping businesses stay compliant with UK health and safety laws.
Reduced stigma around mental health
Despite growing awareness, there is still a significant stigma around mental health in the workplace. Employees may fear being judged or penalised if they disclose that they are struggling. By certifying in MHFA, organisations can help destigmatise mental health, creating a culture where employees feel safe to speak up and seek help without fear of reprisal.
Future-proofing your organisation
Mental health issues are expected to remain a pressing concern for businesses worldwide. Investing in MHFA training now will future-proof your organisation, ensuring that you have the infrastructure to support employees as mental health challenges continue to evolve. It also demonstrates that your company is forward-thinking, responsive to employee needs, and committed to creating a healthy workplace.

The role of employers in supporting mental health first-aiders
While having Mental Health First Aiders on staff is a powerful tool, employers need to provide ongoing support to make the programme effective. Here are some ways employers can support their certified staff.
Allow time for first aid duties
Mental Health First Aiders need time to carry out their duties, whether it’s checking in with employees or attending training sessions. Employers should ensure that certified individuals are given the necessary time and resources to fulfil their roles.
Provide access to professional help
Mental Health First Aiders are not professional counsellors, and they should not be expected to take on that role. Employers must provide access to external mental health services, such as Employee Assistance Programmes (EAPs) or mental health hotlines, so first-aiders can direct employees to the appropriate resources.
Encourage a broader mental health strategy
MHFA is only one component of a successful mental health strategy. Employers should incorporate other elements, such as flexible working arrangements, access to therapy, and wellness programmes, to ensure comprehensive support for employees.
Mental Health First Aid certification is a critical component of a healthy, supportive workplace. It equips staff with the tools to identify, respond to, and support those experiencing mental health challenges, leading to improved wellbeing, productivity, and retention. Employers who invest in MHFA training show their commitment to a positive, inclusive work environment, setting the stage for long-term success.