Sickness absence management standards and what you should expect from a good OH provider?
Sickness absence management in the workplace is a critical aspect of maintaining a healthy and productive workforce. For employers, it’s not just about complying with legal requirements; it’s about recognising the profound impact that effectively managing sickness absences can have on the overall success of the organisation. In this article, we’ll explore why occupational sickness absence management is of paramount importance to employers and how its effectiveness can influence various facets of the workplace.
Productivity and Efficiency
How do you manage your absences currently? Does your occupational health provider deliver actionable and evidence based advice?
One of the most obvious reasons for employers to prioritise sickness absence management is its direct link to productivity and efficiency. When employees fall ill, they are unable to perform their duties effectively, which can result in reduced output and increased workloads for their colleagues. Unmanaged absences can lead to disruptions in project timelines and hinder the achievement of business goals.
Effective sickness absence management involves timely reporting, assessment, and intervention. For example, Fusion takes pride in responding to 90% of calls within a mere 2 hours. This rapid response ensures that employees receive the attention they need when they need it. Our commitment to swift action is further evident in our ability to triage 96% of work health assessments within just 24 hours and process management referrals within just 48 hours. This efficiency means employees get the care they need without unnecessary delays and without any significant disruptions to your operations.
This not only ensures that absent employees receive the necessary care and support promptly, but also allows for the efficient allocation of resources to cover the workload. In the absence of such management, employers may find themselves grappling with prolonged periods of reduced productivity.
Financial Impact of Sickness Absence Management
Absenteeism due to sickness can take a toll on an organisation’s finances. Beyond the direct costs associated with paying absent employees, there are indirect expenses such as overtime pay for replacements, hiring temporary staff, or outsourcing tasks that cannot be postponed. Additionally, long-term absences can result in substantial costs related to disability benefits and medical insurance.
Effective sickness absence management can help mitigate these financial burdens. By promptly addressing health issues and implementing return-to-work programs, employers can reduce the overall cost of employee absenteeism. This approach not only saves money but also contributes to a healthier bottom line.
Employee Morale and Engagement
Employee morale and engagement are closely tied to how sickness absences are managed in the workplace. When employees witness their colleagues receiving timely support and care during periods of illness, it fosters a sense of trust and loyalty. Conversely, the absence of such support can lead to frustration, resentment, and a decline in morale.
A well-managed sickness absence policy sends a message that the organisation values its employees’ wellbeing. This, in turn, can lead to increased employee engagement, higher job satisfaction, and reduced turnover rates. Employees are more likely to remain committed to their roles when they feel that their health and welfare are taken seriously.
It is also imperative that occupational health professionals working with your organisation are friendly and helpful. The employees they will most often be interacting with will be those requiring help and support, and unpleasant or unhelpful interactions with OH would be harmful. Fusion values feedback from our clients, which is why we ask for input from every member of our staff after each case. This commitment to continuous improvement is part of our customer care promise.
Our referral service level agreement (SLA) also boasts an impressive success rate of over 97%. This statistic speaks to our dedication to ensuring that your employees receive the care they need in a timely manner.
Employers have legal obligations to manage sickness absences in accordance with labour laws and regulations. Failure to do so can result in legal repercussions, including fines and penalties. Moreover, a failure to manage sickness absences properly can lead to claims of unfair treatment or discrimination, potentially damaging the organisation’s reputation.
By implementing effective sickness absence management procedures, employers can ensure compliance with legal requirements, reduce legal risks, and create a fair and equitable work environment that fosters trust among employees.
Long-Term Health and Wellbeing
Finally, a proactive approach to sickness absence management supports the long-term health and wellbeing of employees. Early intervention and access to appropriate healthcare can prevent minor health issues from escalating into more significant problems. This not only benefits employees individually, but also ensures a healthier and more resilient workforce overall.
Can you OH provider source solutions for the most complex cases? An occupational health provider should be able to manage a variety of issues, as despite there being more common issues in every industry, health, and consequently problems with it, are unpredictable. Things such health surveillance and EAPs are essential to long term health and wellbeing, but being able to deal with more niche issues via such services as diagnostic scanning and specialised procedures are also an integral part of OH provider’s role within any organisation.
Fusion’s team is composed of experts who are well-versed in sourcing solutions for even the most specialised workplace health problems. Our clearly defined mobilisation process ensures that integrating our services into your organisation is seamless. We understand that this is vital for effective sickness absence management.
If your current occupational health provider doesn’t quite measure up, it might be worth considering a change. Remember that your employees and your business deserve the best. Sickness absence management is not just a box to check; it is a strategic imperative for employers. Effective management not only safeguards productivity and financial stability but also nurtures a positive workplace culture where employees feel valued and supported. Employers who recognise the significance of sickness absence management and invest in robust policies and quality occupational health will reap the rewards of a healthier, happier, and more prosperous workforce. Reach out to Fusion today to learn more about how we can support your sickness absence management needs efficiently and expertly.